My Commitment to Your Privacy
I’m committed to ensuring that your privacy is protected. I’ll ask you to provide certain information by which you can be identified when you complete my contact form. This is only really so I know your name and can email you back. I ask for your phone number too, and the reason for this is so that I can text you to let you know the email from me is likely hiding in the junk or spam mail folder. I promise (cross my heart), not to sell it for filthy lucre if you eventually decide not to book me.
What I Collect (Information I Hold)
I may collect and process the information you provide by completing forms on my website and information you supply in email correspondence.
I may collect the following information:
- Email address
- Mobile number
- Your home address (This is for the contract)
- The address where you’re getting ready at on the morning of the wedding.
- Whether you’re having flying saucers on your sweet cart or not.
- Names of key family members (I use this for group photos)
- Whether your dog will be attending and details of his / her outfit
- Details of your other suppliers
- A delivery address for your finished photos
What I do With This Information
It sits quietly in my email inbox and on a slick cloud-based piece of management software called 17hats.
I also print out this data and pop it in an A4 ring binder which lives on a shelf in my office, just so that in the unlikely event that the internet breaks, I still know who you are and when your wedding is and the venue etc. When I go on holiday, I move the folder from the shelf to a locked cabinet. My house is protected by insurance compliant door and window locks.
17hats also has an app, so your information is accessible from my iPhone. I do have touch ID enabled and the app also requires a password.
If you complete my contact form in a bid to try and sell me something, rest assured it goes straight in the bin. No, really…
Privacy & Individuals Rights
The GDPR includes the following rights for individuals:
- The right to be informed
- The right of access (You’re welcome to pop in for a coffee & look during office hours, but give me a call first so I’m up and out of my jim-jams)
- A right to rectification
- The right to erasure (If you ask me to delete every copy of your wedding photos, I will need to receive this request from both parties and there’s a cooling-off period of 3 months)
- Right to restrict processing
- The right to data portability
- A right to object
- The right not to be subject to automated decision-making including profiling. (I’m not even sure what automated decision-making is, let alone subject you to its devilish ways).
Right to Erasure
With GDPR, everyone has the Right to Erasure. For more on Erasure click here
Lawful Processing of Data
I only process data in relation to inquiries and booking conversations with clients. The processes and systems I have in place are designed with your privacy in mind.
If you would like to access the data I have on you, you can request this in writing via email, or visit me at a pre-agreed time. I won’t charge you for it, even though I print everything out for you and will offer copious amounts of coffee and local treats.
Here’s the lowdown on what ‘consent’ means with GDPR:
GDPR definition: “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her”
When you book me to photograph your wedding, you’ll receive a few emails between the booking date and the wedding date. The purpose of these emails is to gather information to help me provide you with awesome service. One of these emails will be about consent, and this will give you the opportunity to select how your photos are used by me after the wedding date.
Consent & Guest Photos
Throughout the wedding day, I will aim to take photos of all of your guests. During the main family and friends photos, I will work on the assumption that everyone is happy for me to photograph them. I verbally seek the permission of the parents/guardians of any children I’m photographing on the wedding day about photo use
When it comes to other guests e.g. evening reception guests, I work on the basis of ‘assumed consent’ for documentary coverage. I will verbally ask for consent from the people I intend to photograph in any organised or posed photograph. If they decline, I will take steps to omit them from the backgrounds of other photos where possible. As a result, you may notice one or two people missing from the final photo selection. If they say yes, I will take this as ‘express consent’. Even if the guest in question just downed a load of shots and is blatantly drunk. With GDPR, consent can be withdrawn later without reason. So, if a guest recovers from a hangover and remembers they pulled a sickie at work to attend your wedding day, then they can rest assured I will not post a photo on Instagram of them throwing shapes on the dancefloor with their tie around their head. They just need to get in touch and let me know. A text is fine.
You and your guests have the right NOT to be featured on my website. I will work on the assumption that your guests are ok with me featuring photos that make them look fabulous. However I photograph part of your wedding day that involves, say, tipsy guests having a ‘how many people can we fit under this table’ competition before one of them passing out lying on the dancefloor (yes, this really happened), then I would like to reassure you that I will not post this online or use it for marketing purposes.
If any of your guests contact me and request that their photo is removed, I will remove the whole photo as adding a blur effect or putting a black box over their face may deter from the overall aesthetic I’m aiming for.
Promotional Emails & Mailing Lists
My observant existing clients may have noticed I have not sent out any emails requesting permission to keep emailing them. This is because I do not have a fancy email list.
I will only email you in relation to an inquiry, or a question you have asked me. Or to beg you to hurry up and choose album pictures already. Or for a host of other important reasons relating to your inquiry or wedding booking.
In the unlikely event that I’m organised enough in future to send out regular promotional emails and would, therefore, need to set up a mailing list, I’ll be sure to ask permission in advance and comply with all the double opt-in stuff. I’m still catching up with blogging from the last few years though, so this looks unlikely.
Links to Other Websites
If you decide to stop looking at the collection of photos that I have painstakingly selected for your viewing pleasure and head off to another site via a link, I cannot be held responsible for either any disappointment in how the photography over there compares to my own or that website breaking your computer. I periodically do check that any links do work properly, but I don’t check them for malware.
Precautions are taken on my website to ensure it is as secure as possible. This reduces the chance of data being robbed via hacking or malware.
I delete old emails and mobile numbers when everything has been delivered and we’ve not been in touch for 12 months or longer. If you do text me out of the blue, please keep this in mind. Remember to mention who you are along with your wedding date.
I keep up to date with changes in legislation, and I’m working on ensuring that I’m fully GDPR compliant.
Over on the Information Commissioner’s Office website, they explain that the new General Data Protection Regulations (GDPR) are currently a working document and therefore subject to change, so I commit to doing my best to keep up.